Scenes not opening anymore after Update KS2023 this morning

Help and Troubleshooting
1

Hey there,

after updating this morning to the latest Keyshot 2023 Version 12.1.0 most of my scene do not load and
crash while using.

Can some provide me a link to downgrade again?

Thanks for your help.

Greets
Fab

2

Hi Fabian,

I noticed as well that importing .bip files goes wrong with the last version. I puzzled a bit and this is the download link for the previous 2023:

https://download.keyshot.com/keyshot2023/keyshot_win64_2023.1_12.0.0.186.exe

1 Like
3

Thanks mate! :slight_smile: But i would need the Mac Version.

In the meantime I was able to restore the yesterday version out of time machine and all works again as usual.

4

Ah check! I was thinking it might have been same issue as this: Crash upon import of .bip in Keyshot 2023 (12.1.0) - Product Feedback & Ideas - Luminaries

But since you’re on a Mac I doubt it :slight_smile:

5

Hello Fabian,

If possible, could you please provide us with one of the offending scenes?
If you are unable to upload it here to the forum, for privacy reasons, you can upload it to us via our secure wetransfer: https://keyshot.wetransfer.com/

You are also welcome to contact us at support@luxion.com, for assistance regarding the issue.

6

I sent you guys an email.